Shipping Policy

Last Updated: [DATE]

At ZEVLINA, we want your shopping experience to be simple from checkout to delivery. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Shipping Methods

We currently offer shipping through our available courier and delivery partners.

Shipping method: [STANDARD SHIPPING / EXPRESS SHIPPING]

Shipping options available for your order will be displayed at checkout based on your delivery location.

2. Order Processing

Orders are usually processed within [PROCESSING TIME] business days after payment confirmation.

Orders placed on weekends or public holidays may begin processing on the next business day.

Once your order has been processed and shipped, you will receive shipping or tracking information where available.

3. Delivery Timeframes

Estimated delivery time after dispatch is:

• Standard Shipping: 3-4 BUSINESS DAY

• Express Shipping: 1-2 BUSINESS DAYS

Delivery times are estimates and may vary depending on your location, courier availability, weather, holidays, or other circumstances beyond our control.

Remote or difficult-to-reach locations may require additional delivery time.

4. Shipping Costs

Shipping charges are calculated based on your order and delivery location.

• Standard Shipping: [SHIPPING COST]

• Express Shipping: [EXPRESS SHIPPING COST]

• Free Shipping: [FREE SHIPPING CONDITION, IF APPLICABLE]

Any applicable shipping charges will be shown clearly during checkout before you complete your purchase.

5. Tracking Information

Once your order has been shipped, we may provide a tracking number through email, SMS, or other available communication methods.

You can use the tracking information to follow your order's delivery status.

Please allow [TRACKING UPDATE TIME] after dispatch for tracking information to become active.

6. Delivery Issues and Delays

While we work with our delivery partners to provide reliable service, occasional delays can happen due to circumstances outside our control, including:

• Courier or logistics delays

• Weather conditions

• Public holidays

• Incorrect or incomplete shipping addresses

• Natural disasters or other unforeseen events

• High-volume periods or service disruptions

If your order appears to be significantly delayed or the tracking information has not updated for [NUMBER OF DAYS], please contact us at [EMAIL ADDRESS] with your order number.

If a package is returned to us because of an incorrect address, failed delivery attempts, or refusal to accept the package, additional shipping charges may apply for reshipment where permitted by our policies.

7. International Shipping

[CHOOSE ONE]

Option A — India Only:
We currently ship only within India. International shipping is not available at this time.

Option B — International Shipping Available:
We offer international shipping to selected countries. International delivery typically takes [X-X BUSINESS DAYS] after dispatch. Customers are responsible for any applicable customs duties, import taxes, or other charges imposed by the destination country, unless otherwise stated at checkout.

International shipping availability, costs, and delivery times will be displayed at checkout where applicable.

8. Incorrect Shipping Information

Please carefully check your shipping address, phone number, and other delivery details before completing your order.

ZEVLINA is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer. If you notice an error after placing your order, contact us as soon as possible at [EMAIL ADDRESS].

9. Contact Us

If you have questions about shipping or your order, please contact us:

ZEVLINA
Email: [EMAIL ADDRESS]
Phone: [PHONE NUMBER]
Customer Support Hours: [SUPPORT HOURS]

We're happy to help you with your order and delivery questions.

Thank you for shopping with ZEVLINA!